mobile, store of the future, experience of the future
Mobile is the Store of the Future
The traditional employee greeter at the front of a store is gradually being replaced by a new Director of First Impressions: your customers’ mobile device.
digital transformation, single view of customer
Embracing a Single View of the Customer to Drive Digital Transformation
Companies are missing a golden opportunity to get to know their customers. A single view of the customer across all channels can create higher rates of customer engagement, retention, loyalty and advocacy.